Support

International Data Solutions aims to provide the highest level of support to all of our clients. We provde 24x7 support for all of our services, and have Service Level Agreements in place for all of our ongoing services.

Using our ticket system, you can lodge support related tickets/enquires and be assured that your enquiry will catered to in a timely manner.

Dependant on the nature and severity of the support call, we aim to rectify all of your issues within 48 hours. We pride ourselves on providing timely and highly effective solutions to all of your support needs.

• Ticket System Click here to lodge a support ticket and one of our staff members will contact you as soon as possible to assist you.
• FAQ Frequently asked questions. Please click here to see whether any of your queries can be answered in our frequently asked questions section.
• Downloads Download section for various material, inclusive of software, utilities and documentation.